Sky Mobile customers must make simple switch this week or face automatic price rise
Earlier in January, Sky Mobile confirmed it would be raising prices for in-contract customers for the first time in seven years. The majority of its monthly data tariff customers are due to be hit with a price rise of £1.50, which will be added to each monthly bill from February 14, 2026.
This is set to add £18 to affected customers’ bills over a 12 month period. But if you are affected by this change, there is still time to do something about it and potentially save money.
“To continue delivering the quality, service, and value our customers expect, most Sky Mobile customers will see a £1.50 increase to their monthly bill from February,” a Sky Mobile spokesperson told Express.co.uk earlier.
“We don’t take decisions like this lightly, which is why we have not increased mobile prices mid-contract for more than seven years. This change reflects the ongoing cost pressures being faced across the industry, while allowing us to continue investing in our network and customer experience.”
Sky Mobile customers were given a 30-day period after being notified of the price increase to leave their contracts without incurring the usual penalty fee, but that window is coming to a close very soon on Thursday February 5, but the exact penalty window legally depends on when customers were contacted. The 30-day countdown begins when this contact was made, likely to the email address associated with the Sky Mobile service.
“For millions of Sky Mobile customers, the window to dodge a £1.50 monthly price hike is slamming shut,” said Ernest Doku, mobiles expert at price comparison firm Uswitch.com.
“While the new rates don’t hit bills until February 14th, the right to walk away penalty-free expires just 30 days after you were notified.”
Though rival mobile providers such as O2 have recently announced rises as high as £2.50 for in contract customers, Doku warned that Sky’s increases are still notably high.
“While the impending £1.50 rise is lower than the £2.50 hikes seen elsewhere, it’s still a significant jump – especially for those on budget SIM-only plans where the increase is proportionally much higher,” he said. “For a customer on a £6 monthly deal, this is a 25% spike in their bill that they hadn’t specifically agreed to when signing up.”
Sky can enforce these fee increases because it uses a variable pricing model, unlike rival firms that lock customers into fixed yearly rates.
“Sky can change your price at any time. But there is a catch: because this £1.50 jump wasn’t set out in ‘pounds and pence’ when you signed up, it triggers a mandatory 30-day escape clause,” Doku explained. “It’s a legal loophole that lets you tear up your contract for free, but it is a ‘use it or lose it’ right that expires in days.”
He suggests disgruntled Sky Mobile customers can leave the provider before February 5 or their personal cut-off date and sign up instead to a mobile provider that is far less likely to introduce price rises.
“If you’re a Sky Mobile customer, you don’t have to accept a mid-contract price rise – providers like SMARTY and Lebara offer a fixed price guarantee. The clock is ticking – use this final week to vote with your feet and walk away from the hike.”









