Crashes, bugs and issues with the new-look User Interface (UI) dominate player concerns, leading to FM26 receiving heaps of ‘Mostly Negative’ reviews on Steam. But what actually is the refund policy when buying digital games? Daily Express has a breakdown of everything you need to know.

How to get a refund for Football Manager 26 on Steam

You can get a refund on virtually any purchase on Steam for a multitude of reasons. Perhaps the new FM26 doesn’t meet your hardware specifications, or maybe you despise the UI so much that you want your money back to spend on something else.

As long as the refund request has been made within 14 days of purchase, and if the game has been played for less than two hours, you’re golden. If for whatever reason you don’t meet these specifications, you can ask for one anyway, but there’s no guarantee you’ll be successful.

To submit a refund request for Football Manager 26, follow this step-by-step guide:

1. Go to Steam Support and log in to your Steam account
2. Navigate to ‘Purchases’ and select the game you want to refund
3. Select the problem you’re having with the game and then choose ‘I’d like to request a refund’
4. Follow on-screen prompts to select your refund destination (payment method or Steam wallet)
5. Submit

Sadly, if you made the purchase outside of Steam, such as via Loaded (formerly CD Keys), refunds are not possible.

How to get a refund for Football Manager 26 on PlayStation

If you’ve purchased FM26 on PS5 and are hoping to get your money back, you may not be so lucky.

PlayStation has a tough refund policy. You can get a refund within 14 days provided you have not started downloading or streaming it!

As soon as you press ‘Go’ on the new Football Manager 26, it’s basically impossible to get a refund.

Games or add-ons that have been downloaded can only be refunded if they’re considered faulty.

If you would like to request a refund, please contact PlayStation Support. You’ll need to have the following to hand:

• PSN Online ID
• Sign-In ID (Email Address)
• Date of Birth
• Name of the purchase you would like refunded

How to get a refund for Football Manager 26 on Xbox

The Xbox refund policy more closely resembles Steam. Refunds are typically issued for requests made within 14 days of purchase, and for games in which you haven’t accumulated a significant amount of playtime.

Additional requests can be made within 90 days, but are less likely to be successful.

Xbox explains: “We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally required.

“All refund request decisions are final. If the refund request is denied, you can appeal the decision by replying to the email message that you receive about the decision. You cannot resubmit the same refund request on this page.”

1. Navigate to the Xbox Support page for refunds
2. Sign in to your Xbox account
3. You will see a list of eligible recent purchases. Select “Request a refund” for the game you wish to return
4. Choose your reason for the refund and provide any additional details
5. Follow the on-screen prompts to submit your request