Published On: Tue, Jan 27th, 2026

Everyone with a Netflix account must follow 4 new rules as email warning issued


Netflix email warning

Netflix email warning (Image: GETTY)

Anyone with a Netflix account must remain vigilant and watch out for a new batch of fake messages claiming to be from the streaming platform. With millions of users across the globe, Netflix has long been a prime target for cyber crooks, and it seems this service is back in the firing line. According to the security experts at McAfee, subscription phishing is resurging, with scammers impersonating Netflix and using fake billing messages to push victims into handing over payment details.

Numerous messages appear to be circulating right now suggesting that users must update their payment details or face being blocked from watching content online.

What makes this latest attack scarier is that the emails appear genuine.

“Multiple Netflix impersonation emails circulated again this month, warning recipients that a payment failed and urging them to “update payment” to avoid service interruption,” McAfee said.

“The messages closely mirror Netflix’s real branding and include polished formatting, official-looking language, and even PDF attachments designed to feel like legitimate billing notices.”

Another thing that’s making this new attack more convincing is the timing of the emails.

As McAfee’s Brooke Seipel explains, “Victims often receive them while actively reviewing subscriptions, updating payment methods, or considering cancelling services. That context lowers scepticism just enough for a quick click before slowing down to verify. “

Netflix scam alert

New emails are circulating attempting to scam Netflix users (Image: MCAFEE)

All of the latest emails have been flagged as phishing, with many designed to steal payment information.

If you have a Netflix account, here are 4 new rules and red flags to watch out for.

• Unexpected billing problems paired with urgent calls to act

• Payment requests delivered by email instead of inside the app

• Attachments or buttons asking you to “fix” account issues

• Sender addresses that don’t match official Netflix domains

Netflix has also warned customers about these scams and offers advice on its site if you encounter one.

The advice is simple. If you get a billing alert, don’t click. Instead, open the Netflix app or manually type the site address to check your account. If there’s no issue there, the email wasn’t real.

“If you get an email or text message (SMS) asking for your Netflix account email, phone, password, or payment method it probably didn’t come from Netflix,” the streaming service said.

“We’ll never ask you to share your personal information in a text or email. This includes: Credit or debit card numbers, bank account details or etflix passwords.

What if you have already clicked a link or shared personal information? There is some simple advice, which includes changing your Netflix password to a new one that is strong and unique to Netflix. Update your password on any other websites or apps where you used the same email and password combination. Finally, contact your financial institution if you entered any payment information, as it may have been compromised.



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